🔒 Privacy & Protection

Ab89 — Your Privacy Is Our Priority

This privacy policy explains in detail how your personal data is collected, used, and kept secure.

Last updated: January 2026

Ab89 is committed to protecting your privacy. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe. By using the platform, you agree to this policy.

1. What information we collect

We collect certain personal information when you register and use the ab89 platform. This information is needed to provide you with the best service and to keep your account secure. We only collect what is genuinely necessary.

Personally identifiable information:

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • National ID or passport number (for KYC)
  • Address (optional, where applicable)

Financial information:

  • Mobile banking number (bKash, nagad, Rocket)
  • Transaction history & amounts
  • Deposit and withdrawal records

Automatically collected data:

  • IP address and device type
  • Browser version and operating system
  • Activity logs on the platform (gaming history)
  • Cookies and session data
  • Referral source & usage duration

Ab89 never stores your full payment card number or bank password. Payment information is always kept in encrypted form.

2. How we use your information

The information you provide is used only for its stated purpose. ab89 never sells your data commercially or uses it for unrelated purposes.

Data type Purpose of use Legal basis
Identification information Account creation and verification Contractual Obligation
Financial information Transaction Processing Contractual Obligation
KYC documents Identity verification and fraud prevention Legal obligations
Usage logs Service Improvement & Security Legitimate Interest
Contact Information Customer support & notifications Consent

We use your data to: personalize promotional offers, maintain platform security, detect unlawful activity, and comply with applicable laws. You may opt out of promotional communications at any time.

3. Who your information is shared with

Ab89 does not sell your personal data to third parties. However, limited information may be shared in specific circumstances necessary for operating our services.

When data is shared:

  • Payment providers: Necessary information is shared with payment gateways such as bKash, nagad, and Rocket to process transactions.
  • Identity verification agencies: Documents may be shared with registered verification agencies as part of the KYC process.
  • Legal Authority: Data may be disclosed to government authorities under a court order or legal obligation.
  • Technology Partner: Limited data may be shared with technology providers that support platform operations.
  • Fraud prevention: Information may be shared with industry-related organizations to help prevent fraudulent activity.
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All third parties operate under ab89's strict confidentiality agreements. They may only use data for specified purposes and are not permitted to share it elsewhere.

4. Data Retention & Deletion

Ab89 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

Data type Retention period Reason
Account Information 5 years after account closure Legal obligations
Transaction records 7 Years Financial Regulations
KYC documents 5 years Regulatory requirements
Gaming logs 3 years Dispute resolution
Cookies Data Session duration or up to 1 year Functional Necessity
Support chat logs 2 years Quality Improvement

Once the retention period expires, your data is securely deleted or anonymised so it can no longer identify you. While your account is active, you may request to view your data at any time.

5. Cookies Policy

Ab89 uses cookies on its website to enhance your experience and keep the platform running smoothly. Cookies are small text files stored in your browser.

Cookie types:

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

6. Security measures

Ab89 uses industry-leading security technology to protect your data. Our security team monitors systems around the clock, 24 hours a day.

256-bit SSL/TLS encryption

All data transfers take place over encrypted channels.

PCI DSS compliance

Payment information is stored in accordance with international standards.

Two-factor authentication (2FA)

OTP verification is available at login.

Real-time monitoring

Suspicious activity is detected automatically.

In the event of a data breach, ab89 will notify affected users within 72 hours and take the necessary corrective action. However, as absolute security on the internet cannot be guaranteed, please keep your password confidential and report any suspicious activity to us immediately.

7. Your Rights

As an ab89 user, you have full control over your personal data. You may exercise the following rights at any time.

Right to access your data

Right to know and access what information we hold about you.

Right to rectification

The right to request correction of inaccurate or incomplete information.

Right to erasure

Request deletion of your data under specific circumstances.

Right to restrict processing

The right to restrict how your data is used for certain purposes.

Data Portability

The right to receive your data in a machine-readable format.

Right to Object

Right to object to the use of your data for marketing purposes.

To exercise any of the rights listed above support@ab89.biz to send us an email. We will respond within 30 business days. Some additional information may be requested to verify your identity.

8. Third-party connections

Ab89 integrates certain third-party services on its platform. These services operate under their own privacy policies, which are beyond ab89's control.

  • Payment gateways: Payment providers such as bKash, Nagad, and Rocket have their own privacy policies.
  • Game providers: Third-party game providers may process certain session data.
  • Analytics tools: An analytics platform is used to monitor website performance.
  • Live chat support: Chat tools used for customer support may retain records of conversations.

We only work with trusted, reputable service providers, and a data processing agreement is in place with each of them.

9. Protection of Minors

Ab89 services are intended for individuals aged 18 and above only. We do not knowingly collect or store any information from minors.

  • Date of birth is verified at the time of registration.
  • Age is re-verified during the KYC process.
  • If an account holder is suspected to be a minor, the account is suspended immediately.
  • Any data found to belong to a minor is deleted immediately.

If you believe a minor is using this platform, please support@ab89.biz to let us know. To learn more about parental controls, visit our Responsible Gaming View page.

10. Contact us

If you have any questions or concerns about this Privacy Policy, please reach out to our data protection team. We are able to respond in Bengali.

Any updates to this Privacy Policy will be published on this page, and you will be notified by email of any significant changes. We recommend checking this page regularly.

Why ab89 Is Trustworthy

Your Privacy — Our Responsibility

Steps we take to protect your data at ab89

Maximum encryption

Every transaction and piece of data you share is secured with 256-bit SSL encryption. No hacker or third party can read your data.

Your data is never sold

Ab89 does not sell your personal data to advertisers or any third parties. Your privacy is something we take very seriously.

Your control

You can view, correct, or request deletion of your data at any time. You have full ownership of your data.

Automatic Deletion

Once the retention period expires, your data is automatically deleted from our systems. We do not hold on to information we no longer need.

Restricted Access

Only authorised staff can access your data. Every access is logged and regularly audited.

Regular security audits

Third-party security experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.

Enjoy the best of ab89 — safely

Play, bet, and win with complete peace of mind — your data is fully protected. At ab89, your privacy is always our top priority.

By registering, you agree to our Privacy Policy and Terms & Conditions

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